Terms & Conditions

1. By shopping on our website

2. By sending a detailed order by

3. By phone Monday through Friday 8am to 17pm CET

We will send you a confirmation email after receiving your online order. As soon as your order is shipped we will inform you about it with a second email (and/or you will get the information from our logistic partners directly). In the unlikely event that one of our suppliers is unable to deliver the items we ordered, Sessia can withdraw from the agreement. You will be informed immediately by email that we cannot deliver the items you ordered and your payment will be refunded.

If you are not entirely satisfied with your purchase, you may return the items no questions asked within 14 days of delivery for a full refund.

Important: Returns without prior notice will not be accepted! Therefore, please contact us by email or by phone, and we will instruct you how to return the products for free. Free returns are not possible.

In any case we will cover the cost and risk of the return shipment. We will refund the purchase price within 14 days of receiving your return shipment. Shipping costs cannot be refunded.

Most of the products offered on our web site are constantly in stock. If an item should be out of stock we will inform you by email. We process your order immediately and usually it should be ready for shipping within 48 hours. About delivery costs you will be informed additionally by email or phone. Delivery time depends from the place of the destination and chosen option – express or standard delivery.

All our products are shipped from a country within the EU.

Delivery outside of the European Union (EU)

Customs- and Import charges may apply during the import into your country. Please ask your Customs Officials about Charges and Import regulations before ordering. Sessia is not responsible for any Customs- and Import charges which may apply.

PayPal

If you choose PayPal as your payment method, you will be transferred to the Paypal website after clicking "Send Order". After finishing the payment with PayPal you will be transferred back to the our Website, where you can review your order confirmation.

Credit card

We accept payment by Visa and Mastercard. Simply enter your credit card number and expiration date. The total amount will be charged to your credit card the day we ship your order.

Prepayment

You transfer the Order Total to our bank account in advance. We will send you our bank information with the Order confirmation. After receiving your payment, we will ship your order and send you a shipping confirmation by email.